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<div style=""><b style="font-weight: 700">About us:</b></div><div style="">WebEngage is a customer data platform and marketing automation suite that makes user engagement and&nbsp;</div><div style="">retention simplified and highly effective for consumer tech enterprises and SMBs. One of the&nbsp;<b style="font-weight: 700">hottest global SaaS companies</b>, we’ve been recognized by<b style="font-weight: 700">&nbsp;G2 as a&nbsp;</b><a href="https://webengage.com/blog/webengage-recognized-as-a-marketing-automation-leader-in-asia/" target="_blank"><b style="font-weight: 700">Marketing Automation Leader in Asia 2021.</b></a></div><div style="">The platform helps brands drive more revenue from their existing customers and anonymous users through highly</div><div style="">&nbsp;contextual, hyper-personalized engagement campaigns across 10 communication channels.</div><div style="">We are headquartered in&nbsp;<b style="font-weight: 700">Mumbai</b>, India, and have offices in&nbsp;<b style="font-weight: 700">Delhi, Bangalore, São Paulo,</b>&nbsp;and&nbsp;<b style="font-weight: 700">Dubai</b>.&nbsp; We work with thousands of&nbsp;<a href="https://webengage.com/customers/" target="_blank">brands worldwide</a>, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail.</div><div style="">Learn more about us at&nbsp;<a href="http://www.webengage.com/" target="_blank">www.webengage.com</a></div><div style="">You know the customer. You know the magic. You can connect the two.</div><div style="">At its core, Product Marketing at WebEngage starts with the product and ends with the customer - bringing both&nbsp;</div><div style="">together in unconventional ways. We are looking for someone who can keep the customer at the center of&nbsp;</div><div style="">everything and demonstrate how WebEngage solves their problems.</div><div style=""><br></div><div style=""><u><b style="font-weight: 700">Key Responsibilities</b></u></div><ul>  <li style="">Accounting of specified countries including deferred tax, depreciation, provisions and cut off procedures</li>  <li style="">Manage all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory&nbsp;</li>  <li style="">Accounting and Revenue Recognition</li>  <li style="">Work with Legal, Tax and Treasury Manager to ensure overall coordination of all financial accounting activities and tax compliances</li>  <li style="">Daily accounting entry for invoices, bank receipts and payment entries, Travel entries for India and other entities</li>  <li style="">GST compliance and reporting</li>  <li style="">Periodic reconciliations including bank, vendor, and general ledger</li>  <li style="">Continuous improvement of business processes</li>  <li style="">Participation in finance and cross functional projects</li>  <li style="">Assisting in business audit reviews and statutory audit reviews</li>  <li style="">Maintaining quality of accounting with timely delivery</li>  <li style="">Being an active member of the team</li>  <li style="">Support month-end and year-end close process</li>  <li style="">Ad-hoc tasks and analysis</li></ul><div style=""><b style="font-weight: 700">Life at WebEngage:</b></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>  <li style="">Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance</li>  <li style="">Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)</li></ul><div style=""><b style="font-weight: 700">Perks &amp; Benefits:</b></div><ul>  <li style="">Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship</li>  <li style="">Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div style=""><b style="font-weight: 700">Explore more here:</b></div><div style=""><a href="https://youtu.be/Y0HjfyMjUpg" target="_blank">https://youtu.be/Y0HjfyMjUpg</a></div><div style=""><a href="https://www.linkedin.com/company/webengage" target="_blank">https://www.linkedin.com/company/webengage</a></div><div style=""><a href="https://twitter.com/WebEngage?s=09" target="_blank">https://twitter.com/WebEngage?s=09</a></div><div style=""><b style="font-weight: 700">Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!</b></div><div style=""><br></div><div style=""><br></div>

WebEngage Mumbai - HQ

Account Executive - Key Accounts

<div style=""><b style="font-weight: 700">About Us</b>:&nbsp;</div><div style="">WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. Our platform empowers brands to drive more revenue from existing and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. Headquartered in Mumbai, India, with offices in Delhi, Bangalore, São Paulo, and Dubai, we partner with thousands of brands worldwide across diverse industries including E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail. Learn more about us at<a href="https://www.webengage.com/"><u> www.webengage.com</u></a></div><div style=""><br></div><div style="">At <b style="font-weight: 700">WebEngage</b>, we’re transforming how consumer brands engage with their customers. With a robust marketing automation platform and deep integrations with leading CPaaS (Communication Platform as a Service) providers, we’re looking for a <b style="font-weight: 700">CPaaS Operations manager</b> to manage and scale our CPaaS onboarding, deliverability, and communication infrastructure across channels (Email, SMS, WhatsApp, RCS).</div><h3 style="font-size: 1.17em"><br></h3><h3 style="font-size: 1.17em"><u><b style="font-weight: 700">Responsibilities</b></u> :</h3><div style=""><b style="font-weight: 700">Customer Onboarding &amp; Configuration</b></div><ul>  <li style="">Lead the team that executes the end-to-end onboarding journey for CPaaS customers.</li>  <li style="">Ensure accurate data collection, platform setup, and successful service activation.</li>  <li style="">Conduct communication channel testing (Email, SMS, WhatsApp, RCS) and validate integrations.</li>  <li style="">Deliver training on vendor portals and WebEngage platform usage.</li></ul><div style=""><b style="font-weight: 700">Deliverability &amp; Operational Excellence</b></div><ul>  <li style="">Manage a team to monitor and analyze campaign performance across channels to flag deliverability issues related to inboxing / other errors.</li>  <li style="">Recommend best practices to enhance inbox placement and reduce spam or bounce rates.</li>  <li style="">Lead monthly deliverability reports, spot checks, and mitigation strategies.</li>  <li style="">Track and implement regulatory and compliance updates (e.g., DLT, TCPA, TRAI, GDPR).</li></ul><div style=""><b style="font-weight: 700">Strategic &amp; Product Collaboration</b></div><ul>  <li style="">Act as a subject matter expert in Email/SMS/WA configurations.</li>  <li style="">Partner with the product team to ensure compliance and integrate deliverability best practices.</li>  <li style="">Develop and refine strategies for message content, reputation, and delivery across regions like India and MEA.</li></ul><div style=""><b style="font-weight: 700">Project &amp; Stakeholder Management</b></div><ul>  <li style="">Coordinate across internal stakeholders, vendors, and customers to ensure seamless onboarding and campaign execution.</li>  <li style="">Maintain transparency through timely status updates and escalations.</li>  <li style="">Ensure structured handover from onboarding to post-go-live support teams.</li></ul><div style=""><b style="font-weight: 700">Team Leadership</b></div><ul>  <li style="">Manage and mentor a team of Analysts.</li>  <li style="">Drive continuous improvement in team performance through training, performance reviews, and operational frameworks.</li>  <li style="">Promote knowledge-sharing and development of internal documentation and case studies.</li></ul><div style=""><br></div>

Manager - Technical Support Operations (SaaS)

<div style="">Job Description: Director, Business Development</div><div style="">About Us: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. Our platform empowers brands to drive more revenue from existing and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. Headquartered in Mumbai, India, with offices in Delhi, Bangalore, São Paulo, and Dubai, we partner with thousands of brands worldwide across diverse industries including E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail. Learn more about us at<a href="https://www.webengage.com/"><u> www.webengage.com</u></a></div><div style=""><b style="font-weight: 700">About the Role:</b></div><div style="">We are seeking a dynamic and visionary Director, Business Development to lead our strategic growth initiatives and forge impactful partnerships at a global scale. This pivotal role offers significant global exposure, working closely with cross-functional teams including Sales, Marketing, and Product to define and execute comprehensive business development strategies, establish best practices, and optimize lead generation and partnership development processes. The ideal candidate is a self-starter, comfortable operating in a highly dynamic environment, and passionate about guiding a high-performance, cohesive, and collaborative team towards ambitious revenue objectives.</div><div style=""><b style="font-weight: 700">Responsibilities:</b></div><ul>  <li style="">Strategic Pipeline Generation: Drive strategic outbound and inbound lead generation initiatives, ensuring a robust and consistent sales pipeline that directly aligns with quarterly and annual revenue objectives.</li>  <li style="">Team Leadership &amp; Development: Build, mentor, and manage a geographically distributed team of Business Development Representatives (BDRs), fostering a high-performance culture focused on results, continuous learning, and innovation.</li>  <li style="">Playbook &amp; Process Ownership: Own and continuously evolve the comprehensive business development playbook, including prospecting strategies, qualification criteria, lead scoring, and efficient handoff processes to sales.</li>  <li style="">Technology &amp; Automation: Implement, optimize, and leverage cutting-edge CRM, engagement tools, and automation platforms (e.g., Salesforce, HubSpot, Outreach) to maximize team efficiency and effectiveness.</li>  <li style="">Sales &amp; Marketing Alignment: Partner closely with Sales Leadership to define target accounts, ideal customer &nbsp;thinking, and data-driven experimentation within the team. Act as an advocate for diversity, inclusion, and empathy in all aspects of team building and outreach strategy.</li>  <li style="">Thought Leadership: Represent WebEngage at industry events, strategic partnerships, and internal leadership forums, advocating for the MarTech and SaaS industries.</li></ul><div style=""><b style="font-weight: 700">Minimum Qualification:</b></div><ul>  <li style="">8+ years of B2B SaaS experience with 5+ years in a leadership role within a Sales Development or Business Development team.</li>  <li style="">Proven success in building and managing international BDR/BD teams in a fast-paced startup or scale-up environment.</li>  <li style="">Deep understanding of the enterprise sales cycle and buyer journey in MarTech, CDP, or related SaaS domains.</li>  <li style="">Data-driven mindset profiles (ICPs), and refined opportunity qualification criteria. Collaborate strategically with Marketing to optimize lead nurturing, campaign targeting, and content strategy for demand generation.</li>  <li style="">Market &amp; Vertical Expansion: Lead business development initiatives supporting new market entries, strategic vertical expansions, and impactful product launches, tailoring outreach strategies by segment, region, and buyer persona for maximum effectiveness.</li>  <li style="">Partnerships &amp; Channels: Contribute to and/or lead account-based strategies and partner/channel pipeline development where applicable, identifying and nurturing strategic alliances.</li>  <li style="">Culture &amp; Advocacy: Champion a culture of curiosity, accountability, customer-firstwith strong analytical and reporting capabilities.</li>  <li style="">Excellent communication, leadership, and organizational skills.</li>  <li style="">Hands-on experience with modern sales tools (e.g., Salesforce, Outreach, Gong, ZoomInfo).</li></ul><div style=""><b style="font-weight: 700">Life at WebEngage:</b></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative, and productive environment.</li>  <li style="">Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.</li>  <li style="">Ready to redefine the future of Marketing Automation? Think you fit the bill? Come along, let's redefine the future of Marketing Automation!</li></ul>

 Director, Business Development (MEA)

<ul>  <li style="">Identify and prospect new Business Opportunities via personalized emails, Telephonic calls, prospecting via social Media Platforms such as LinkedIn, Twitter, online Databases, Websites.</li>  <li style="">Introduce WebEngage's Solution to appropriate buyers within the Targeted Geographical Markets.</li>  <li style="">Identify Key Decision Makers by performing research using prospecting tools Like LinkedIn, ZoomInfo, etc.</li>  <li style="">Perform Client-need Analysis, track their pain-points to develop a reach-out strategy.</li>  <li style="">Creating relationships with customers to identify their potential needs and qualify their interests</li>  <li style="">Schedule potential Client meetings with our in-house Sales Representatives.</li>  <li style="">Manage Sales Funnel while interacting with Prospective clients and maintain relationships for re-marketed prospects. Constantly work with Sales and Marketing Heads to strategise on Pipeline building and its progress.</li>  <li style="">Work closely with Sales and Marketing teams to achieve Monthly/Quarterly revenue Goals.</li>  <li style="">Prepare and Analyse lead Generation pipeline via Reports and Dashboards and give insights on the way ahead.</li></ul><div style=""><u><b style="font-weight: 700">Life at WebEngage:</b></u></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>  <li style="">Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance</li></ul><div style=""><u><b style="font-weight: 700">Perks &amp; Benefits:</b></u></div><ul>  <li style="">Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</li>  <li style="">Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div style=""><u><b style="font-weight: 700">Explore more here:</b></u></div><div style="">• <u>https://youtu.be/Y0HjfyMjUpg</u></div><div style="">• <u>https://www.linkedin.com/company/webengage</u></div><div style="">• <u>https://twitter.com/WebEngage?s=09</u></div><div style=""><br></div><div style=""><b style="font-weight: 700">Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!</b></div><div style="">WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div>

WEBENGAGE TECHNOLOGIES DMCC

Business Development Representative

<ul>  <li style="">Responsible for the development of front-end applications and components</li>  <li style="">Operate effectively as an individual for quick turnaround of features and fixes</li>  <li style="">Coordinate with the backend engineers &amp; designers</li>  <li style="">Responsible for creating POCs to design a scalable system</li>  <li style="">Build reusable code and libraries for future use</li>  <li style="">Would help the team implement unit testing in the project</li></ul><div style=""><u><b style="font-weight: 700">Life at WebEngage:</b></u></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>  <li style="">Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance</li></ul><div style=""><u><b style="font-weight: 700">Perks &amp; Benefits:</b></u></div><ul>  <li style="">Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</li>  <li style="">Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div style=""><u><b style="font-weight: 700">Explore more here:</b></u></div><div style="">• <u>https://youtu.be/Y0HjfyMjUpg</u></div><div style="">• <u>https://www.linkedin.com/company/webengage</u></div><div style="">• <u>https://twitter.com/WebEngage?s=09</u></div><div style=""><b style="font-weight: 700">Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!</b></div><div style="">WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div><div style=""><br></div>

Software Engineer (FrontEnd)

<div style=""><br></div><div style="">WebEngage prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success largely depends on our Solutions Engineering team's stellar ability. Weʼre currently searching for an experienced Solutions Engineer to join our ranks and continue our tradition of success. The role of a Senior Solutions Engineer is to interface with customers and identify their needs. You will need to work with various departments such as engineering/development, support, success and onboarding to work together in order to help achieve the business requirements of our customers through custom implementations to balance various aspects of the project, from safety to design. Additionally, a Senior Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions.</div><div style="">The main objective of this role is to architect solutions to achieve the custom business requirements of our customers. You also can be in the code and partner in developing more complex solutions with the team. We find that most of our technologists love this, as they do not like to get too far from the code.</div><div style=""><u><b style="font-weight: 700">Responsibilities:</b></u></div><ul>  <li style="">Understand customer requirements and create an implementation strategy accordingly.</li>  <li style="">Communicating with the enterprise customer’s technical team to arrive at a solution or to communicate the solution in technical terms.</li>  <li style="">Update and maintain existing back-end projects to ensure smooth operations.</li>  <li style="">Integrate third-party services and APIs into projects, enabling seamless communication and data flow across platforms.</li>  <li style="">Collaborate with front-end developers, back-end developers, CSMs, and external stakeholders to deliver complete solutions.</li>  <li style="">Build reusable components for backend projects and evolve the team with scalable practices.</li>  <li style="">Optimize applications for performance, scalability, and stability.</li>  <li style="">Test and troubleshoot projects to ensure software security and stability.</li>  <li style="">Write jobs to move data between customer ecosystems and WebEngage.</li>  <li style="">Manage AWS-based deployments, ensuring scalability, monitoring, and optimization for performance under load.</li>  <li style="">Write SQL scripts for data processing, transformations, and reporting.</li>  <li style="">Provide technical guidance and support during implementation to ensure smooth delivery of solutions.</li>  <li style="">Collaborate with product engineering teams to encapsulate recurring customer requirements into core product features.</li>  <li style="">Develop, update, and maintain technical documentation for projects and processes.</li></ul><div style=""><br></div><div style=""><u><b style="font-weight: 700">What Kind of Problems You Would Work On:</b></u></div><ul>  <li style=""><b style="font-weight: 700">Developing Custom Connectors</b>:Build and maintain custom integrations between WebEngage and third-party vendor APIs.</li>  <li style=""><b style="font-weight: 700">Customer-Centric Solutions</b>:Collaborate with WebEngage customers to design and implement solutions using the platformʼs core APIs.</li>  <li style=""><b style="font-weight: 700">Enhancing Core Product Features</b>:Partner with product engineering teams to identify recurring customer needs and encapsulate them into scalable, reusable features.</li></ul><div style=""><u><b style="font-weight: 700">Life at WebEngage:</b></u></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>  <li style="">Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance</li></ul><div style=""><u><b style="font-weight: 700">Perks &amp; Benefits:</b></u></div><ul>  <li style="">Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)</li>  <li style="">Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div style=""><u><b style="font-weight: 700">Explore more here:</b></u></div><div style="">• <u>https://youtu.be/Y0HjfyMjUpg</u></div><div style="">• <u>https://www.linkedin.com/company/webengage</u></div><div style="">• <u>https://twitter.com/WebEngage?s=09</u></div><div style=""><b style="font-weight: 700">Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!</b></div><div style="">WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div>

Senior Integrations Engineer

<div style=""><br></div><ul>  <li style="">Provide enterprise grade support to our clients over email and phone</li>  <li style="">Address core technical queries related to the product</li>  <li style="">Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript</li>  <li style="">Perform root cause analysis of customer issues via in-depth research and analysis using</li>  <li style="">information from product logs and other databases</li>  <li style="">Collaborate with Engineering and Data Analytics to help solve customer issues and</li>  <li style="">provide reports</li>  <li style="">Ensure speedy resolution of issues while maintaining high customer satisfaction</li></ul><div style=""><u><b style="font-weight: 700">Shift Timings:</b></u></div><div style="">Morning shift - 7am - 4pm<br>General - 11am - 8pm<br>Afternoon - 1pm - 10pm<br>Night - 8pm - 5am</div><div style=""><br></div><div style=""><u><b style="font-weight: 700">Life at WebEngage:</b></u></div><ul>  <li style="">We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.</li>  <li style="">A highly inclusive work culture that promotes a relaxed, creative and productive environment.</li>  <li style="">Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance</li></ul><div style=""><u><b style="font-weight: 700">Perks &amp; Benefits:</b></u></div><ul>  <li style="">Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers !)</li>  <li style="">Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)</li></ul><div style=""><u><b style="font-weight: 700">Explore more here:</b></u></div><ul>  <li style=""><u>https://youtu.be/Y0HjfyMjUpg</u></li>  <li style=""><u>https://www.linkedin.com/company/webengage</u></li>  <li style=""><u>https://twitter.com/WebEngage?s=09</u></li></ul><div style=""><b style="font-weight: 700">Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!</b></div><div style="">WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</div>

WebEngage Bengaluru

Product Support Engineer 

<div style=""><b style="font-weight: 700">Essential Functions and Responsibilities:</b></div><ul>  <li style="">Develop and maintain strong relationships with existing clients, serving as their main point of contact and trusted advisor.</li>  <li style="">Identify opportunities to increase revenue from existing customers through upselling and cross-selling WebEngage products and services.</li>  <li style="">Ensure high levels of customer satisfaction and retention by understanding client goals, providing solutions, and addressing any issues or concerns.</li>  <li style="">Develop an in-depth understanding of WebEngage's products and services to effectively communicate their value to clients.</li>  <li style="">Analyze client data and usage patterns to identify opportunities for improvement and growth.</li>  <li style="">Educate clients on best practices and new features to maximize the value they receive from WebEngage.</li>  <li style="">Prepare regular reports and updates for clients on their account performance and the impact of WebEngage solutions.</li>  <li style="">Work closely with the sales and product teams to align customer needs with product development and sales strategies.</li></ul><div style=""><b style="font-weight: 700">Ideal Candidate:</b></div><ul>  <li style="">Upto 5 years of experience in the Martech space managing key accounts</li>  <li style="">Prior experience in the B2B sector is a requirement, while familiarity with SaaS is considered advantageous.</li>  <li style="">Bachelor's degree in a relevant field (Engineering, Marketing or Business).</li>  <li style="">Proven track record of successfully managing and growing revenue from existing customers.</li>  <li style="">Strong understanding of customer engagement, retention, and marketing automation.</li>  <li style="">Excellent communication and interpersonal skills.</li>  <li style="">Data-driven with the ability to analyze and interpret client data.</li>  <li style="">Self-motivated and able to work independently.</li>  <li style=""><b style="font-weight: 700">Life at WebEngage:</b>We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly &amp; quarterly town hall meetings.<br>A highly inclusive work culture that promotes a relaxed, creative and productive environment.<br>Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance<br>Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)<br></li>  <li style=""><b style="font-weight: 700">Perks &amp; Benefits:</b>Learning&nbsp;is a way of life. Unlock your full potential backed with&nbsp;cutting-edge tools&nbsp;and&nbsp;mentorship&nbsp;(Macbook&nbsp;for Engagers!)<br>Get the&nbsp;best in class&nbsp;medical insurance&nbsp;(with&nbsp;Covid Care&nbsp;facilities), programs for taking care of your&nbsp;mental health, and a&nbsp;Contemporary Leave Policy&nbsp;(beyond sick leaves<br></li>  <li style=""><b style="font-weight: 700">Explore more here:</b><a href="https://youtu.be/Y0HjfyMjUpg" target="_blank">https://youtu.be/Y0HjfyMjUpg<br></a><a href="https://www.linkedin.com/company/webengage" target="_blank">https://www.linkedin.com/company/webengage<br></a><a href="https://twitter.com/WebEngage?s=09" target="_blank">https://twitter.com/WebEngage?s=09<br></a></li>  <li style=""><b style="font-weight: 700">Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!</b>WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion.&nbsp;We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.</li></ul>

Account Manager

<div style=""><b style="font-weight: 700">Job Description</b></div><div style="">In this role, you will have an opportunity to manage all aspects of the sales process including lead management, qualification, evaluation, closure for Enterprise clients and play an integral role in the success of the overall sales team.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><ul>  <li style="">Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline</li>  <li style="">Manage and track customer and transactional information in the CRM system</li>  <li style="">Coordinate resources throughout the sales cycle, including product support and sales engineering</li>  <li style="">Nurture and expand the company's relationship with customer accounts of all sizes</li>  <li style="">Provide regular reporting of pipeline and forecast through the CRM system</li>  <li style="">Practice effective, excellent communication with management, customers and support staff</li>  <li style="">Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care</li>  <li style="">Operational responsibilities include accurate pipeline reporting and quarterly sales forecasts are done smoothly and effectively</li>  <li style="">Foster a culture of engagement and excitement that drives high-customer and employee satisfaction</li>  <li style="">Introduce WebEngage's Solution to appropriate buyers within the Targeted Geographical Market - India</li>  <li style="">Identify Key Decision Makers (CXO level) by performing research and using prospecting tools</li>  <li style="">Build &amp; grow networks in legacy businesses &amp; conglomerates</li>  <li style="">Handling RFI/RFP, proposal writing &amp; leading commercial negotiations</li>  <li style="">Perform Client-need Analysis, track their pain-points to develop a reach-out strategy</li></ul><div style=""><b style="font-weight: 700">You will have the opportunity to:</b></div><ul>  <li style="">Be part of the elite team of one of the hottest SaaS companies in India</li>  <li style="">Build partnerships and work with some of the biggest enterprise accounts across different domains like exadcommerce, travel, insurance, banks, telecom etc. Our Core markets include the US, Europe, Middle East, India and SE Asia</li></ul><div style=""><br></div><div style=""><br></div>

Regional  Sales Manager - (South) 

<div style="">WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.<br>A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media &amp; Publications, Gaming, BFSI, Healthcare, and Online Retail.<br>One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021.<br>A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.<br>Learn more about us at <a href="http://www.webengage.com/" rel="noopener noreferrer" target="_blank">www.webengage.com</a></div>